Consular services at US Embassy in Nairobi resume after a 3-day delay

The American passport. [Photo courtesy]

Consular services – Visa and passport operations – at the US Embassy in Nairobi have finally resumed after a three-day delay occasioned by a power surge.

The embassy in a statement on its official Twitter handle said appointments for March 5 would remain on course but those whose appointment was scheduled for March 2 – March 3 will be contacted for rescheduling.

“We are pleased to announce that all visa, passport, and American citizen services are now fully operational. All consular appointments for March 5, 2020 are scheduled as normal,” the embassy said in the statement.

On Wednesday, the American embassy announced that all consular services which include visa and passport appointments had been cancelled for Wednesday over “damaged consular systems”.

“All consular appointments for March 4, 2020, are cancelled and will be rescheduled. Technicians are continuing to work around the clock to repair damaged consular systems to ensure all visa, passport, and American citizen services can be processed..” a statement from the embassy read.

On Monday, the embassy in a statement cancelled all appointments relating to consular services citing a power outage.

“Due to a power outage, all appointments with the consular section at U.S. Embassy Nairobi on March 2, 2020 are cancelled. The Embassy will contact applicants to reschedule cancelled appointments. We sincerely regret the inconvenience.”

Moments later, Kenya Power and Lighting Company Issued a statement citing that the power outage affecting the US Embassy in Nairobi was occasioned by a faulty cable in the embassy’s precincts.