Kenyans who successfully applied for passports will now get them at the doorsteps.
This follows the signing of a Memorandum of Understanding (MoU) for the launch of last mile passport delivery services between The Directorate of Immigration Services and the Postal Corporation of Kenya (PCK).
Passport applicants will only visit their passport application centre once.
“The @ImmigrationDept and @Posta_Kenya have sealed their initial MoU to deliver passports directly to applicants across the country. Henceforth, you will make only a single visit to the immigration offices to submit the hard copy of the application form and give your biometrics,” the Ministry of Interior said on Thursday.
Alexander Muteshi, the Director-General, Directorate of Immigration Services, said that the move is meant to improve service delivery to Kenyans.
Through this partnership, we will reduce the number of trips that passport applicants make to immigration offices to a single visit,” Muteshi said.
He maintained that this will also protect workers in the immigration offices against Covid-19 due to reduced congestion.
In July last year, the Immigration department signed a similar MoU with the Posta Kenya led by Post Master General Dan Kagwe.
At the time, Muteshi said “Through the initiative, passport applicants will not have to visit our offices to pick ready passports. This will significantly save time for applicants, reduce congestion in our offices, and help in the fight against the spread of COVID-19,” the Immigration Department said
“This will significantly save time for applicants, reduce congestion in our office and help in the fight against spread of COVID-19,” it added.