Prestigious Safari Park Hotel has taken its business online as coronavirus pandemic continues hurting its operations.
It has digitized some of its operations in a bid to retain and bring in new customers by enabling its customers to order food of choice online – via email, phone call or the hotel’s website.
Safari Park’s Chiyo Restaurant specializing in Korean and Japanese cuisine has seen s surge in online orders.
Mercy Muhindi, the public relations assistant at Safari Park said the meals are excellently prepared.
“The food just happens to be so varied and excellent that even food lovers from Seoul marvel,” she told Business Daily.
Chiyo and other restaurants within the hotel are still open and have sit-in services as well as room services.
Chiyo’s signature dishes include Samgyeopsal, beef bulgogi, Korean barbecue, seafood jjampong, galbi-tang, sushi and sashimi delicacies.
To woo more customers, the hotel has subsidized rates for online orders which also has a “home-away-from-home” office package that is served with a fruit plate.
Mercy Wanjala, the marketing manager maintained that even as the hotel picks once again on sit-in dining, it is taking extra precaution in observing government directives on coronavirus.
“Guests also want to know they are safe, which the hotel is very keen on. We have implemented all government directives and customised our packages to suit the needs of all our clients,” Wanjala said.
After a three-month hiatus due to the pandemic, most operators have a daunting task to innovate new ways to woo customers and keep business afloat.
All hotels are required to have all their staff tested for COVID-19, ensure that a distance of 1.5 metres is kept at all times in the restaurant and rooms are disinfected regularly.